1. Lawful use
Use the Services only for lawful live-entertainment, marketplace, event, booking, community and support purposes consistent with the Terms.
2. Security restrictions
Do not probe, scan, bypass access controls, exploit vulnerabilities, introduce malware, conduct denial-of-service activity, intercept data, obtain credentials, or access accounts or systems without authorisation. Good-faith security research must follow a published disclosure process.
3. Automation and scraping
Do not scrape, crawl, harvest, reverse engineer, copy databases, create unauthorised bots, or use automated means to buy tickets, manipulate queues, prices, reviews, rankings or availability without written permission.
4. Fraud and transaction abuse
Do not use stolen payment instruments, fake identities, refund abuse, duplicate claims, forged documents, ticket cloning, payout diversion, collusion or off-platform payment instructions intended to defeat safeguards.
5. Content and communications
Spam, phishing, unlawful promotions, harassment, impersonation, infringing content, deceptive synthetic media, harmful code and disclosure of private information are prohibited.
6. Enforcement
Encoreats may rate-limit, block, preserve evidence, reverse abusive activity, suspend access and cooperate with providers and authorities. Severe security issues may be reported under CERT-In and other legal obligations.
Launch and legal-review notice
This is a structured operational draft for Encoreats and not a substitute for advice from a qualified Indian advocate, chartered accountant, data-protection professional, or other specialist. Before publication, replace all bracketed fields, confirm that every email inbox and response workflow is operational, and ensure the wording matches the actual product, payment, refund, data-retention, verification, event, and partner processes.