Before booking
- Review venue, age, accessibility, timing, transport and cancellation information.
- Buy only through authorised channels and protect QR credentials.
- Use in-platform payment and communication where available.
- Tell a trusted person where you are going when appropriate.
At the event
- Follow security, capacity, prohibited-item and emergency instructions.
- Locate exits and assistance points.
- Do not share drinks with strangers or leave them unattended.
- Report harassment, overcrowding, fire risk or unsafe conduct promptly.
Artists, venues and organisers
Maintain emergency plans, trained staff, lawful capacity, first-aid access, fire safety, incident reporting, age controls, accessibility information and clear escalation contacts.
Online and payment safety
Encoreats support will not ask for a UPI PIN, CVV, ATM PIN, banking password or OTP. Verify the domain and payment page. Report requests to pay a personal account or move a protected booking off platform.
Emergency
For immediate danger, contact local police, fire, ambulance or on-site security. Online reporting is not an emergency service.
Launch and legal-review notice
This is a structured operational draft for Encoreats and not a substitute for advice from a qualified Indian advocate, chartered accountant, data-protection professional, or other specialist. Before publication, replace all bracketed fields, confirm that every email inbox and response workflow is operational, and ensure the wording matches the actual product, payment, refund, data-retention, verification, event, and partner processes.