1. Commitment
Encoreats aims to make its digital services usable by people with diverse abilities and to support equal access to live entertainment. We target recognised accessibility practices, including WCAG 2.2 Level AA where reasonably applicable, without claiming that every page or third-party service is fully conformant.
2. Current measures
- Semantic headings, labels and landmarks.
- Keyboard-operable navigation and visible focus.
- Text alternatives for meaningful images.
- Sufficient contrast and responsive layouts.
- Reduced-motion support where feasible.
- Captions, transcripts or descriptions for important media where available.
3. Event accessibility information
Venues and organisers are expected to provide accurate information about step-free access, seating, accessible toilets, companion access, sensory conditions, parking and assistance. Users should confirm critical requirements before travel.
4. Known limitations
Third-party maps, payment interfaces, embedded media, historic content and partner-supplied documents may have limitations. Report the exact page, device, browser, assistive technology and problem so it can be investigated.
5. Feedback
Email accessibility@encoreats.info or use Contact Support. Provide an alternative contact method if email is inaccessible.
6. Legal framework
This statement is designed with regard to the Rights of Persons with Disabilities Act, 2016, applicable accessibility standards, and the accessibility duties applicable to digital intermediaries and service providers.
Launch and legal-review notice
This is a structured operational draft for Encoreats and not a substitute for advice from a qualified Indian advocate, chartered accountant, data-protection professional, or other specialist. Before publication, replace all bracketed fields, confirm that every email inbox and response workflow is operational, and ensure the wording matches the actual product, payment, refund, data-retention, verification, event, and partner processes.