1. Respect
Treat attendees, performers, venue staff, organisers, contractors and Encoreats personnel with dignity. Harassment, intimidation, retaliation and unlawful discrimination are not tolerated.
2. Consent and boundaries
Respect personal, physical and digital boundaries. Consent must be freely given and may be withdrawn. Never use access to backstage, guest lists, private contact data or media to pressure another person.
3. Safety and sobriety
Follow capacity, security, prohibited-item, alcohol, fire and emergency rules. Do not perform duties while impaired where doing so creates risk.
4. Integrity
Avoid bribery, kickbacks, conflicts of interest, deceptive invoices, hidden commissions, fake reviews, ticket diversion and misuse of confidential information.
5. Reporting and non-retaliation
Report genuine concerns through the appropriate channel. Retaliation against a good-faith reporter, witness or complainant is prohibited. Deliberately false allegations may also be addressed.
6. Consequences
Consequences may include warning, removal from an event, cancellation, suspension, termination, withholding under contract, reporting to authorities or legal action.
Launch and legal-review notice
This is a structured operational draft for Encoreats and not a substitute for advice from a qualified Indian advocate, chartered accountant, data-protection professional, or other specialist. Before publication, replace all bracketed fields, confirm that every email inbox and response workflow is operational, and ensure the wording matches the actual product, payment, refund, data-retention, verification, event, and partner processes.