India-focused draft. Publish only after the bracketed company details, actual workflows and active contact channels are completed.
Act quickly
For unauthorised banking activity, contact your bank or payment provider immediately and secure the affected account. Also change compromised Encoreats credentials.
What to provide
Account, event, booking or partner ID; transaction reference; amount and date; contact channel; suspected person; timeline; screenshots; bank complaint reference; and whether credentials were shared.
Never send
Do not send a UPI PIN, OTP, card PIN, CVV, banking password, full card number or recovery code.