Trust principles
- Accurate identities and listings.
- Transparent prices and cancellation terms.
- Secure payments through established providers.
- Privacy-by-design and data minimisation.
- Safety reporting and fair enforcement.
- Clear separation between verification and endorsement.
Verification
Encoreats may verify contact, identity, authority, bank, tax, licence, address, portfolio or venue information. Verification is time-bound and risk-based and may be revoked if information changes.
Payments and consumer protection
Total pricing should be shown before payment. Booking confirmation is backend-verified. Refund, failed-payment and grievance routes are published. Encoreats does not ask users to share authentication secrets.
Privacy and security
We aim to collect only necessary data, restrict access, contract with processors, maintain logs, respond to incidents and support Data Principal requests.
Transparency
Sponsored placement, material event changes, AI-generated media, partner role, cancellation rules and verification limitations should be clearly disclosed.
Launch and legal-review notice
This is a structured operational draft for Encoreats and not a substitute for advice from a qualified Indian advocate, chartered accountant, data-protection professional, or other specialist. Before publication, replace all bracketed fields, confirm that every email inbox and response workflow is operational, and ensure the wording matches the actual product, payment, refund, data-retention, verification, event, and partner processes.