TRUST & SAFETY

Verification Policy

What Encoreats verification means, what may be checked, and what it does not guarantee.

Effective: 01 AUGUST 2026Last reviewed: 31 July 2026
India-focused draft. Publish only after the bracketed company details, actual workflows and active contact channels are completed.

1. Purpose

Verification helps reduce impersonation, payment, licensing and marketplace risk. It is not a warranty of performance quality, safety, solvency, legal compliance or suitability.

2. What may be verified

Email and mobile ownership; identity and age indicators; business or representative authority; PAN, GST or incorporation details; bank ownership; address; artist portfolio; venue location, capacity and licences; organiser history; and payment-provider or fraud signals.

3. Methods

Verification may use document review, provider checks, public records, bank-account validation, live or recorded confirmation, domain email, in-person review, or risk-based follow-up. Only necessary data should be collected.

4. Status and expiry

A badge indicates that specified checks were completed at a point in time. It may expire, be limited to a field, or be removed when information changes, a licence lapses, risk arises, or the partner breaches policy.

5. Appeals and corrections

A rejected applicant may submit corrected documents or request review. Encoreats may withhold internal fraud signals where disclosure would undermine security or violate law.

6. Privacy

Verification data is handled under the Privacy Policy and retained only as necessary for the purpose, legal obligations, disputes and fraud prevention.

Launch and legal-review notice

This is a structured operational draft for Encoreats and not a substitute for advice from a qualified Indian advocate, chartered accountant, data-protection professional, or other specialist. Before publication, replace all bracketed fields, confirm that every email inbox and response workflow is operational, and ensure the wording matches the actual product, payment, refund, data-retention, verification, event, and partner processes.